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RBI Draft Ombudsman Scheme 2025: Uncapped Disputes

8 October 20251 min read
BANKING & FINANCERBI DraftOmbudsman Scheme2025: UncappedDisputes8 October 2025safalsetu.com

Why in the news

RBI released a draft scheme for low-cost, non-adversarial, comprehensive handling of complaints against regulated entities.

Key facts

FeatureDraft
ScopeAny service deficiency
Value capNone
Consequential lossUp to ₹30 lakh
Harassment or lost timeUp to ₹3 lakh
  • Role shifts from mainly advisory to a decisive authority.
  • The Integrated Ombudsman Scheme now has a ₹50 lakh limit.

Significance

  • Better consumer protection and a stronger route for high-value disputes.

Exam angle

  • Figures: ₹30 lakh, ₹3 lakh, ₹50 lakh.

Test yourself

1. Under RBI's draft Ombudsman Scheme 2025, maximum compensation for consequential loss is:

The draft allows up to ₹30 lakh for consequential loss.

2. The dispute value limit in the current Integrated Ombudsman Scheme, which the draft removes, is:

The notes state a ₹50 lakh limit currently exists.

3. Under the draft scheme, compensation up to ₹3 lakh is for:

₹3 lakh covers harassment, time lost or mental anguish.

This topic is part of Daily Current Affairs 8 October 2025 (15 topics).

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