IRDAI Inspections Flag Health Insurance Master Circular Lapses
Why in the news
IRDAI checked insurers’ compliance, mainly with the new Health Insurance Master Circular, and found gaps in claims settlement and procedures.
| Area flagged | Issue |
|---|---|
| Customer Information Sheet | Design and complexity |
| Claims Review Committees | Representation |
| Portability | Late data to Insurance Information Bureau |
Background
- The circular aims to make policy terms, claims, portability and disclosures transparent and consumer-friendly.
Implications
- Insurers must correct procedural gaps quickly.
- May lead to wider reforms in claims transparency and data submission.
Exam angle
- Regulator: IRDAI; data body: IIB.
- CIS = Customer Information Sheet.