1. IRDAI Dark Patterns Order: Insurers Told to Self-Audit
- IRDAI directed all insurers to self-assess their digital platforms and remove dark patterns.
- A compliance report is due within 15 days; an action plan for fixes within one month.
- Dark patterns are treated as unfair trade practices under the Consumer Protection Act, 2019.
- Examples include bait and switch, false urgency, hidden costs, confirmshaming and interface interference.