KRA Investor Charter: SEBI’s Proposal to Inform Investors
Why in the news
SEBI suggested a standard charter so investors understand what KRAs do and how to raise service requests or complaints.
Key facts
- Purpose: educate investors about KRA roles, services, rights and grievance redressal, and make KYC handling uniform.
- Contents: vision and mission, services, investor rights and responsibilities, do’s and don’ts, complaint process.
- Display duty: websites, offices and email to investors.
About KRAs
- Introduced by the SEBI (KRA) Regulations, 2011 to centralise and digitise KYC records.
- An intermediary uploads a client’s completed KYC to a KRA, after which all SEBI-registered intermediaries can use it, so repeat submissions are unnecessary.
Significance
Part of SEBI’s push to build investor confidence and smoother participation in the capital market.
Exam angle
- KYC: Know Your Client.
- Regulations: SEBI (KRA) Regulations, 2011.