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Bhashini and CRIS Sign MoU for Multilingual Railway Services

10 June 20251 min read
SCIENCE & TECHNOLOGYBhashini and CRISSign MoU forMultilingualRailway Services10 June 2025safalsetu.com

In June 2025 the Digital India Bhashini Division and the Centre for Railway Information Systems agreed to make railway services available in many Indian languages through AI.

Key facts

  • Partners: DIBD and CRIS; instrument: MoU.
  • Target: 22 Indian languages.
  • Tools: ASR for voice queries, text translation, TTS for announcements and OCR for digitising printed text.
  • Platforms: NTES, RailMadad, chatbots, voice assistants, call centres, kiosks and apps.

Exam angle

  • Full forms: ASR, TTS, OCR, NTES, CRIS.
  • RailMadad is the passenger grievance system.

Test yourself

1. How many Indian languages are targeted under the Bhashini-CRIS railway MoU?

The partnership aims to enable railway services in 22 Indian languages.

2. Which railway system is described as the passenger grievance system in the Bhashini-CRIS tie-up?

RailMadad is the passenger grievance platform covered.

3. Which technology converts printed text into digital form in the Bhashini-CRIS project?

Optical Character Recognition digitises printed text for translation.