Bhashini and CRIS Sign MoU for Multilingual Railway Services
In June 2025 the Digital India Bhashini Division and the Centre for Railway Information Systems agreed to make railway services available in many Indian languages through AI.
Key facts
- Partners: DIBD and CRIS; instrument: MoU.
- Target: 22 Indian languages.
- Tools: ASR for voice queries, text translation, TTS for announcements and OCR for digitising printed text.
- Platforms: NTES, RailMadad, chatbots, voice assistants, call centres, kiosks and apps.
Exam angle
- Full forms: ASR, TTS, OCR, NTES, CRIS.
- RailMadad is the passenger grievance system.