NeSDA 2025 Portal: DARPG’s e-Governance Assessment Tool
Why in the news
The Department of Administrative Reforms and Public Grievances opened a dedicated portal for the 2025 round of NeSDA, the tool used to judge how well governments deliver services online.
Key facts
- Full form: National e-Governance Service Delivery Assessment (NeSDA); edition: 2025.
- Launched by: DARPG.
- Frequency: biennial, meaning once every two years.
- Measures online services for citizens (G2C) and for businesses (G2B).
- Platforms reviewed: central ministries, states, Union Territories and cities.
- Sectors named: education, transport, labour, tourism, finance and public grievances.
Exam angle
- Abbreviation to remember: NeSDA, with G2C and G2B service categories.
- Department behind it: Administrative Reforms and Public Grievances (DARPG).
- Type of exercise: assessment framework held every two years.