1. TRAI Spam Rules: Tougher Penalties and Faster Complaints
- TRAI amended the Telecom Commercial Communications Customer Preference Regulations, 2018 with stricter timelines and penalties.
- Users can report spam up to 7 days after receipt; action against unregistered telemarketers must come within five days.
- Message headers carry suffixes: P promotional, S service, T transactional, G government.
- First violation bars outgoing service for 15 days; repeat violations mean one-year disconnection and blacklisting.