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TRAI-RBI Pilot to Digitise Legacy Consents in Banking

17 June 20251 min read
BANKING & FINANCETRAI-RBI Pilot toDigitise LegacyConsents inBanking17 June 2025safalsetu.com

Why in the news

TRAI and RBI started a pilot moving old paper customer consents for commercial communication online.

Key facts

  • Paper consents are hard to trace and verify, a loophole for fraudsters.
  • Pilot elements: digitise historical consents, link to digital consent systems, real-time verification.
  • Goals: accountability, consumer protection, safer mobile and banking systems.

Way forward

  • Model may extend to high-risk sectors: insurance, e-commerce and digital lending.
  • Step towards stronger consent accountability and consumer protection.

Exam angle

  • Regulators: TRAI and RBI.
  • Issue: consent traceability.

Test yourself

1. The TRAI-RBI pilot with banks aims to digitise what?

It digitises legacy consents for commercial communications.

2. The TRAI-RBI consent digitisation effort is mainly meant to curb which problem?

The aim is curbing spam-linked financial fraud.

3. Which sector is named as a possible extension of the TRAI-RBI consent model?

Insurance, e-commerce and digital lending are named.