RBI Fines Amex Banking Corp and HDB Financial Services
Why in the news
After inspections found lapses, RBI imposed monetary penalties on American Express Banking Corp and HDB Financial Services Ltd.
| Entity | Penalty | Rule breached | Lapse |
|---|---|---|---|
| American Express Banking Corp | ₹31.80 lakh | Credit Card and Debit Card – Issuance and Conduct Directions | Customer credit balances not reversed promptly |
| HDB Financial Services Ltd | ₹4.2 lakh | Know Your Customer (KYC) Directions, 2016 | PAN or Form 60 missing on some loan accounts |
Norms involved
- Card Directions, 2022: timely reversal of failed transactions and clear customer communication.
- KYC Directions, 2016: verified identity, including PAN or equivalent, before loans or accounts.
- Banking Regulation Act, 1949: RBI fines after inspection and due process, including a show-cause notice.
Exam angle
- Match fine to entity.
- Documents: PAN, Form 60.