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RBI Final Digital Banking Channel Rules: Consent and Risk

1 December 20251 min read
BANKING & FINANCERBI Final DigitalBanking ChannelRules: Consentand Risk1 December 2025safalsetu.com

Why in the news

RBI finalised its directions on digital banking channels, stressing consent and risk control.

Key facts

  • Mobile numbers may be collected for transaction alerts and KYC.
  • Mobile banking must work on all mobile network operators.
  • Third-party or group-company products may not be shown unless RBI permits.
AreaRequirement
Risk controlsTransaction and velocity limits, fraud checks per Fraud Risk Management Policy
SurveillanceFlag unusual transactions; confirm outliers first
PolicyDigital banking policy on liquidity and operational risk; senior management oversight

Exam angle

  • Digital channels are voluntary for customers.

Test yourself

1. Under RBI's final digital banking channel guidelines, digital banking cannot be made mandatory for accessing what?

The notes say it cannot be compulsory for services like debit cards.

2. What must banks obtain before activating a digital banking channel for a customer?

Explicit, documented customer consent is required.

3. Before launching transaction banking services, banks require whose approval?

RBI approval is needed for fund-based or non-fund-based transaction banking.

This topic is part of Daily Current Affairs 28 & 29 November 2025 (23 topics).

All topics of the dayDay quizNovember 2025

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