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RBI Digital Lending Directions 2025: Key Provisions and DLG Curb

28 May 20251 min read
BANKING & FINANCERBI Digital LendingDirections 2025: KeyProvisions and DLGCurb28 May 2025safalsetu.com

Why in the news

RBI issued comprehensive digital lending directions this month. One consequence is a ban on default loss guarantees for MSME loans already backed by credit guarantee schemes, which worries NBFCs.

Key facts

  • Goals: borrower protection, transparency, accountability, responsible lending and a crackdown on unauthorised or rogue apps.
  • Digital lending means a remote, automated process on digital platforms covering customer acquisition, credit assessment, approval, disbursement, servicing, repayment and recovery.
  • Covered entities: commercial banks; primary (urban), State and Central co-operative banks; NBFCs including housing finance companies; All-India Financial Institutions.

Main provisions

AreaRequirement
App reportingAll DLAs reported via the Centralized Information Management System (CIMS) portal; creates a public directory of genuine apps
LSP due diligenceCheck technical capability, data protection and privacy, borrower conduct and compliance
LSP roleLSPs act as agents; the financial entity is fully accountable for them
DisclosuresUpfront terms, interest, fees and charges, privacy policies and Key Fact Statements (KFS)
GrievancesEvery LSP appoints a Grievance Redressal Officer; borrowers get contact details; the entity resolves complaints

Significance

  • Builds consumer trust in digital lending.
  • Ends predatory lending and harassment by unauthorised apps.
  • Supports secure, inclusive and regulated fintech growth.

Default loss guarantee change

  • Regulated entities, NBFCs included, may not enter DLG arrangements on loans under credit guarantee schemes.
  • A DLG is a contract where a third party compensates for defaults up to a set share, usually 5%.
  • Most MSME loans fall under credit guarantee schemes, which carry zero risk weight and encourage competitive rates.

Concerns for MSME lending

  • Without DLG, NBFCs bear the full loss on defaults, raising risk exposure and provisioning.
  • Lending rates for MSMEs may rise; an illustration was a rate moving from about 12% to about 15%.
  • NBFC officials say a priority segment will become costlier.

Exam angle

  • Terms: DLA, LSP, KFS, GRO, DLG.
  • Reporting portal: CIMS.
  • Typical DLG cap: 5%.

Test yourself

1. Through which portal must regulated entities report their digital lending apps to RBI under the 2025 Directions?

DLAs are reported via the Centralized Information Management System (CIMS) portal.

2. Who must be appointed by every lending service provider under RBI's Digital Lending Directions, 2025?

All LSPs must appoint a Grievance Redressal Officer.

3. On which loans does RBI now bar default loss guarantee arrangements, as per the Digital Lending Directions coverage?

DLGs are prohibited on loans covered by credit guarantee schemes.