RBI Asks NPCI to Review UPI Autopay After Mandate Complaints
Why in the news
The central bank has told the payments body to re-examine UPI Autopay because users complained about recurring debits they had not clearly agreed to and could not easily stop.
Key facts
- Action: RBI asked NPCI to review UPI Autopay.
- Trigger: more complaints late in 2025 about involuntary mandates, unclear consent and cancellation problems.
- Escalation: reports to cybercrime authorities drew regulatory attention.
- Launch year: 2020.
About UPI Autopay
- A feature of the Unified Payments Interface for automatic recurring payments under pre-approved mandates.
- Once authorised, amounts are deducted at set intervals without fresh approval each time.
- Used for subscriptions, utility bills, insurance premiums and EMIs.
Exam angle
- Bodies involved: RBI and NPCI.
- Year of launch: 2020.
- Concern areas: consent and cancellation.