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RBI Asks NPCI to Review UPI Autopay After Mandate Complaints

20 February 20261 min read
BANKING & FINANCERBI Asks NPCI toReview UPI AutopayAfter MandateComplaints20 February 2026safalsetu.com

Why in the news

The central bank has told the payments body to re-examine UPI Autopay because users complained about recurring debits they had not clearly agreed to and could not easily stop.

Key facts

  • Action: RBI asked NPCI to review UPI Autopay.
  • Trigger: more complaints late in 2025 about involuntary mandates, unclear consent and cancellation problems.
  • Escalation: reports to cybercrime authorities drew regulatory attention.
  • Launch year: 2020.

About UPI Autopay

  • A feature of the Unified Payments Interface for automatic recurring payments under pre-approved mandates.
  • Once authorised, amounts are deducted at set intervals without fresh approval each time.
  • Used for subscriptions, utility bills, insurance premiums and EMIs.

Exam angle

  • Bodies involved: RBI and NPCI.
  • Year of launch: 2020.
  • Concern areas: consent and cancellation.

Test yourself

1. Which body did RBI ask to review UPI Autopay after rising complaints?

RBI asked the National Payments Corporation of India to review it.

2. In which year was UPI Autopay launched, according to the notes?

UPI Autopay was launched in 2020.

3. Which feature of UPI Autopay attracted complaints in late 2025?

Complaints cited involuntary mandates, unclear consent and cancellation issues.