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Indian Overseas Bank Rolls Back Internet Banking Platform

31 July 20251 min read
BANKING & FINANCEIndian OverseasBank Rolls BackInternet BankingPlatform31 July 2025safalsetu.com

Why in the news

Indian Overseas Bank (IOB) went back to its earlier internet banking portal after its new platform kept failing.

Key facts

  • The bank moved to a new internet banking system in late July 2025.
  • Users faced login failures and downtime for days, hitting transfers and account access.
  • IOB reverted to the older interface until the cause is fixed.

Significance

  • Shows digital transformation hurdles in public sector banks.
  • May dent confidence in IOB and in Edgeverve/Infosys.
  • Stresses vendor accountability and disaster recovery.

Exam angle

  • Vendors named: Edgeverve and Infosys.

Test yourself

1. Which public sector bank reverted to its old internet banking interface after problems with a new platform?

Indian Overseas Bank rolled back to its old interface.

2. What problem did customers face on IOB's new internet banking platform?

Customers reported frequent login failures and intermittent downtime.

3. Which tech firms were named as affected in reputation by IOB's internet banking rollout trouble?

The reputation of Edgeverve/Infosys, as tech providers, may be affected.