ILO Report on Algorithmic Management and Job Quality in India
Why in the news
The International Labour Organization reported clear signs that data-driven workplace management is worsening work quality for Indian workers.
Key facts
- Algorithmic management (AM) means assigning tasks, tracking performance and evaluating workers via data, surveillance and real-time metrics.
- Tools: big data analytics, machine learning, geolocation and wearables.
- Beyond gig platforms, AM now reaches warehouses, factories, call centres, transport, healthcare and construction.
- How AM is implemented, and each country’s rules, matter more than the technology itself.
| Country | Outcome / response |
|---|---|
| France, Italy | Better work organisation (2024 ILO-EC study) |
| South Africa, India | Negative consequences |
| China, Netherlands | Rules on fairness and transparency of workplace algorithms |
| Spain | Workers’ Statute amended; employers must disclose algorithmic parameters |
| United States | Algorithmic Accountability Act requires assessing high-risk AI systems |
Remote work concerns
- Only 16% of remote workers in India have a dedicated workspace, raising risks of musculoskeletal problems and eye strain.
- Sedentary work increases risks of obesity, diabetes and cardiovascular disease.
Indian policy
- The national policy on safety, health and environment addresses new technology risks and promotes safe technologies and computer-aided risk assessment.
Exam angle
- Agency: International Labour Organization.
- Report: Revolutionizing Health and Safety: The Role of AI and Digitalization at Work.