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Banks Ask RBI to Drop SMS Alerts on Payments Under ₹100

13 October 20251 min read
BANKING & FINANCEBanks Ask RBI toDrop SMS Alertson PaymentsUnder ₹10013 October 2025safalsetu.com

Why in the news

Banks asked RBI to stop mandatory SMS alerts on payments below ₹100, saying heavy UPI use floods customers with messages.

Key facts

  • Threshold: below ₹100.
  • Too many alerts cause clutter, so customers may miss alerts for bigger payments.
  • Present rule: RBI guidelines require SMS alerts for all electronic banking transactions; one SMS costs about ₹0.20.

Proposed safeguards

  • Alerts continue if small payments cross a set value or count in a period.
  • Banks take customer consent first.
  • Free app notifications or email remain available.

Exam angle

  • Regulator: RBI; limit: below ₹100.

Test yourself

1. Below what transaction value did banks ask RBI to exempt SMS alerts?

The request covers transactions below ₹100.

2. Which payment mode's growth was cited as the reason for the SMS alert exemption request?

The notes say UPI-led small transactions created alert clutter.

3. What would banks seek before applying the proposed SMS exemption?

Banks would take customer consent first.