Banks Ask RBI to Drop SMS Alerts on Payments Under ₹100
Why in the news
Banks asked RBI to stop mandatory SMS alerts on payments below ₹100, saying heavy UPI use floods customers with messages.
Key facts
- Threshold: below ₹100.
- Too many alerts cause clutter, so customers may miss alerts for bigger payments.
- Present rule: RBI guidelines require SMS alerts for all electronic banking transactions; one SMS costs about ₹0.20.
Proposed safeguards
- Alerts continue if small payments cross a set value or count in a period.
- Banks take customer consent first.
- Free app notifications or email remain available.
Exam angle
- Regulator: RBI; limit: below ₹100.