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Private Bank Hiring Slows in FY25 as Tech Spend Grows

23 April 20251 min read
BANKING & FINANCEPrivate BankHiring Slows inFY25 as TechSpend Grows23 April 2025safalsetu.com

Why in the news

HDFC Bank and ICICI Bank cut back hiring in FY25 even while adding branches, pointing to technology-led efficiency.

Key facts

  • Reasons given by Macquarie’s Suresh Ganapathy: productivity gains, leaving posts of resigning staff vacant, and greater AI and technology use.
  • ICICI Bank doubled tech’s share of operating spend from 5% to 10.5% over five years; absolute tech spend is 4x.
  • SBI’s staff fell from 249,448 (FY20) to 232,296 (FY24), a loss of 17,152.

Outlook

  • RBI data shows private banks’ workforce grew 2.78x over a decade, yet hiring has now plateaued.
  • Analysts will watch Axis Bank, SBI and others’ Q4 FY25 results to see if the trend spreads.

Exam angle

  • Recall: ICICI tech share 5% to 10.5%.

Test yourself

1. By FY24, SBI's workforce had fallen to how many employees from 249,448 in FY20?

The FY24 figure was 232,296, a drop of 17,152.

2. ICICI Bank's technology expenses rose to what share of operational spend over five years?

They doubled from 5% to 10.5%.

3. Which analyst from Macquarie Capital explained the private banks' hiring slowdown?

Suresh Ganapathy of Macquarie Capital gave the reasons.