EPFO 3.0: New Portal, Core Overhaul and AI Translation
Why in the news
EPFO is preparing EPFO 3.0, a core system overhaul for easier, faster provident fund services.
Key features
| Component | Benefit |
|---|---|
| Integrated portal | New interface, faster claims and grievance redressal, unified access across offices |
| Backend overhaul | Core-banking-like system; any-office service; better consistency and scalability |
| AI translation | Tools such as Bhashini for regional languages |
Objectives
- Ease of doing business and ease of living.
- Digital inclusion across regions.
- Preparedness for the new labour codes; fewer PF delays.
Exam angle
- AI tool: Bhashini.
- Model: core-banking-like platform.