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CM Jansunwai Portal Launched in Delhi

2 March 20261 min read
GOVERNMENT SCHEMESCM JansunwaiPortal Launched inDelhi2 March 2026safalsetu.com

Why in the news

Delhi rolled out a single portal to receive and track public complaints, aiming for faster and more transparent resolution.

Key facts

  • Inaugurated by Rekha Gupta, Chief Minister of Delhi.
  • Name: CM Jansunwai Portal.
  • Centralises complaints from various departments, with digital tracking.
  • Channels: portal, mobile app, helpline and offline modes.
  • Built with a three-tier mechanism for quicker redress and transparency.

Exam angle

  • Purpose: grievance redressal.
  • Number of tiers in the resolution mechanism: three.
  • Feature: one platform for all departments with online tracking.

Test yourself

1. Who launched the CM Jansunwai Portal in Delhi?

The notes say Delhi CM Rekha Gupta launched it.

2. How many tiers does the CM Jansunwai Portal's resolution mechanism have?

It has a three-tier mechanism.

3. What is the main purpose of the CM Jansunwai Portal?

It centralises and tracks public grievances.