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Slice SFB Opens India’s First AI-Powered Phygital Branch

19 May 20261 min read
BANKING & FINANCESlice SFB OpensIndia’s FirstAI-PoweredPhygital Branch19 May 2026safalsetu.com

Why in the news

A Guwahati branch of Slice Small Finance Bank was opened as the country’s first AI-driven phygital outlet. It tries to blend in-person service with digital tools.

Key facts

  • Opened by: Assam Chief Minister Himanta Biswa Sarma.
  • Bank: Slice Small Finance Bank.
  • Location: Guwahati, Assam.
  • Concept: phygital banking, meaning physical and digital together.
  • Features: AI-backed customer assistance plus automated service options.
  • Goal: broader inclusion and easier modern banking.
ItemDetail
BankSlice Small Finance Bank
CityGuwahati
Inaugurated byHimanta Biswa Sarma
ModelAI-powered phygital branch

Exam angle

  • Likely question: which bank opened India’s first AI-powered phygital branch, and where?
  • Term tag: phygital = physical plus digital.
  • Name tags: Slice Small Finance Bank; Guwahati; Himanta Biswa Sarma.

Test yourself

1. Which bank launched India's first AI-powered phygital branch in Guwahati?

The notes name Slice Small Finance Bank.

2. Who inaugurated the AI-powered phygital branch in Guwahati?

Assam CM Himanta Biswa Sarma inaugurated it.

3. In the news, what does 'phygital' banking combine?

Phygital branches combine physical banking with digital technologies.