PNB and BHASHINI Sign MoU for Multilingual AI Banking
Why in the news
A public sector bank tied up with the Government’s language technology unit so that customers can use digital banking in their own languages.
Key facts
- Parties: Digital India BHASHINI Division (DIBD) and Punjab National Bank (PNB).
- Agreement: a Memorandum of Understanding (MoU).
- Plan: weave BHASHINI’s multilingual AI platform into PNB’s digital banking channels.
- Result sought: customers can reach banking services in multiple Indian languages.
Significance
- Strengthens financial inclusion by removing the language barrier.
Exam angle
- Bank: Punjab National Bank; partner: DIBD.
- Technology: multilingual AI platform named BHASHINI.
- Theme: financial inclusion through language access.