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Services Sector Strategy in Economic Survey 2024-25

1 February 20251 min read
ECONOMYServices SectorStrategy inEconomic Survey2024-251 February 2025safalsetu.com

Why in the news

The Economic Survey 2024-25 called services the backbone of the economy and laid out a plan to strengthen the sector further.

Key facts

  • GVA share: services moved up from 50.6% (FY14) to roughly 55% (FY25).
  • Jobs: about 30% of workers are engaged in services.
  • Servicification of manufacturing: services and factory production are merging, mostly between the production and post-production stages.
  • Global Capability Centres (GCCs): 1,430 in FY19, above 1,700 in FY24, driven by skilled talent in banking, healthcare and automotive.
  • Exports: India is 7th worldwide with a 4.3% slice of services exports, which has offset swings in merchandise exports.

Four-way sector strategy

CategorySub-sectors
DefendIT and business services
AccelerateTransport, trade, education, financial services
TransformTravel, health, cultural and personal services
UntappedInsurance, telecommunications, postal services

Challenges

  • Changing demand patterns and geopolitics create fresh risks for IT and professional services.
  • Geoeconomic fragmentation is reshaping supply chains and could weaken India’s push for structural reforms and deregulation.

Way forward

  • Skilling: as AI spreads, demand for digital and technical talent is rising; government, private sector and skilling bodies must work together.
  • Simpler rules: easier regulations at the grassroots level for both manufacturing and services.
  • Innovation: better administrative processes that support innovation in core industries and speed up growth.

Exam angle

  • Document: Economic Survey 2024-25; services share about 55% of GVA.
  • Which category covers insurance and postal services? Untapped.
  • India’s rank in services exports: 7th (4.3%).
  • Related term: GCCs, servicification of manufacturing.

Test yourself

1. In the Economic Survey 2024-25 services strategy, which group includes insurance, telecommunications and postal services?

The Survey lists insurance, telecom and postal services under the Untapped category.

2. According to the Economic Survey 2024-25, what is India's rank and share in global services exports?

India is 7th globally with a 4.3% share of services exports.

3. Economic Survey 2024-25 notes Global Capability Centres in India grew from 1,430 in FY19 to about what figure in FY24?

GCCs rose to more than 1,700 in FY24.